Miranda A. Chia, MS, CSM

Miranda A. Chia is Chief Operating Officer of Chia Dex Ventures, where she leads operations across the group, including management services to Opulence LD Inc. She has spent more than a decade in healthcare analytics, quality measurement and value-based payment for health systems, Medicaid networks and health plans.

From 2019 to 2024 she was an Enterprise Data Warehouse Developer III and Enterprise Analyst at UAB Medicine in Birmingham, Alabama. She guided the health system’s use of Cerner HealtheIntent, its cloud-based population health platform, and helped define goals across the five HEDIS domains for the system’s ACO and population health teams. She built the provider scorecards that tracked NCQA, HEDIS and CAHPS quality measures, evaluated population health programmes and monitored cost and utilization benchmarks for value-based and ACO contracts.

From 2016 to 2019 she was a Business Performance Analyst and Population Health Analyst at Millennium Collaborative Care in Buffalo, a New York State Medicaid DSRIP Performing Provider System. She managed the deployment of quality measures on the network’s population health platform, built predictive models and risk stratification to identify high-risk, high-cost patients for care coordination, and was the regional lead Health Home performance analyst for Western New York’s DSRIP programme. She also assessed partner organizations for value-based payment and helped primary care, hospital, behavioral health, skilled nursing and home health partners adopt the network’s analytics tools.

Earlier, at Kaleida Health, she built service line budgets and contribution margin models with site executives and corporate finance. At Fallon Health Weinberg she coordinated care for Medicaid and Medicare members in managed long-term care, PACE and special needs plans, and at JDF Medical Transportation in Detroit she ran billing, accounts receivable, hiring and a 15-driver fleet held to Michigan state standards.

Her technical work spans SQL, Python, R, Tableau, Power BI, SAP BusinessObjects and SharePoint, on platforms including Cerner Millennium, HealtheIntent, Allscripts EPSi and Salesforce. She is a Certified ScrumMaster, a licensed Texas General Lines Agent (Life, Accident, Health and HMO) and a member of ACHE, HFMA and HIMSS.