The firm, on three pages.

Overview

Founded in 2010 in New York State, Chia Dex Ventures LLC is a healthcare management consulting firm and management services organization with its global headquarters in Dallas, Texas. We help governments, healthcare operators and investors design, build and run health services, from single facilities to national programmes, in the United States and across sub-Saharan Africa, in English and in French. Our U.S. experience includes executing contracts for county, state and federal government entities, previously as a Disadvantaged Business Enterprise (DBE) and Minority Business Enterprise (MBE). We also partner with private-sector organizations as subject-matter experts across our core competencies.

Core competencies

• Healthcare start-ups and new facilitiesFrom feasibility study to opening day: new hospitals, clinics, diagnostic centres and health ventures.
• Practice operations and performancePatient flow, staffing, quality and compliance that let a facility do more good with the same resources.
• Revenue cycle managementGetting paid fully and on time for the care you provide: coding, claims, collections and payer contracts.
• Mergers, acquisitions and integrationOperational due diligence and integration that turns two organizations into one that works better.
• Digital health and health information systemsElectronic records, telemedicine, data centres and the governance that makes health data useful and safe.
• Value-based care and population healthCare organized around the health of whole populations: accountable care, chronic disease and prevention.
• Construction managementPlanning and managing the construction of hospitals, clinics and institutional buildings: on time, within budget and to specification.
• Government contracting and deliveryExperience delivering U.S. county, state and federal government contracts, with disciplined project execution focused on completing work on time, within budget and to contractual requirements.

Programme models

• Treat on the StreetMobile hospitals on wheels bringing screening, maternal and child health, telemedicine and chronic care to communities.
• Maternal health and early cancer screeningA programme for women’s health across a lifetime: safe pregnancy, early detection of breast and cervical cancer, and a path to treatment.
• National digital health recordsA national electronic medical record and data centre that connects every province, owned and governed by the nation.

What sets us apart

• Operators by training: designers of one of the first accountable care organizations in New York
• Complete programme models for mobile hospitals, women’s health and national digital records
• Data sovereignty by design: national ownership, in-country hosting, no lock-in
• Bilingual delivery in English and French
• Senior leaders on every engagement, from assessment to handover

How we work

1. 01AssessWe study the need, the facilities, the people, the money and the rules before recommending anything.
2. 02DesignService models, staffing, budgets, technology and clinical standards, written down and costed.
3. 03FinanceWe build the financing case for public budgets, insurers, development partners and private investors.
4. 04DeployA project office that keeps procurement, recruitment, training and launch on time and on budget.
5. 05TransferLocal teams trained to run it, with the reporting to prove it works, and our support for as long as it is useful.

Our approach and values

Transparency · Integrity · Respect · Client centricity. We align people, processes and technology to support high-reliability operations; bring hands-on, real-world implementation experience; work across projects of different sizes; communicate clearly across stakeholders; and draw on multidisciplinary collaborators in healthcare, life sciences, biomedical engineering and finance. Baseline assessments and ongoing management support may be structured according to engagement scope.

Leadership

• M. Collins Chia, MHA · Founder and Chief Executive OfficerHealthcare operations and management leader; helped design one of the first accountable care organizations in New York.
• Miranda A. Chia, MS, CSM · Chief Operating OfficerHealthcare analytics and operations leader who specializes in population health, quality measurement and value-based payment. At UAB Medicine she guided the health system’s use of the Cerner HealtheIntent population health platform and helped set system-wide HEDIS goals for its ACO and population health teams. At Millennium Collaborative Care, a New York Medicaid DSRIP network, she managed the deployment of quality measures across primary care, hospital, behavioral health and post-acute partners. MS in Analytics; BS in Health Services Administration; Certified ScrumMaster; licensed Texas General Lines Agent (Life, Accident, Health and HMO).
• Howard Bongam, MBA · Chief Development OfficerLeads strategic partnerships; oversees project management initiatives and drives major capital development and expansion projects.
• Michael Ayanbadejo, MD, MPH · Chief Innovation and Strategy OfficerLeads value-based payment and population health initiatives.
• Moe Orabi · Chief Information OfficerInformation technology leader; runs the group’s digital platforms, cloud infrastructure and data security.

Additional management and transformation capabilities

Building on our original 2010 capability portfolio, Chia Dex supports enterprise strategy, start-up operations, operational analysis, process improvement, operations optimization, workflow design and systems integration, project and change management, data management and analytics, software implementation, quality management, financial operations, and organizational and human-resources management consulting.

Healthcare practice transformation includes patient-centered medical home (PCMH) approaches, population health management, and alternative payment and payment-reform models for independent practice associations (IPAs), management services organizations (MSOs), accountable care organizations (ACOs) and other value-based arrangements. We also supply medical and dental consumables as a complementary capability.

Selected NAICS codes aligned to current services