Privacy policy

Who we are

This website is operated by Chia Dex Ventures LLC, headquartered in Dallas, Texas, United States. Questions about this policy can be sent to info@gochiadex.com.

What we collect

When you send an enquiry, we collect the details you enter: your name, organization, title, country, email address, telephone number if you give it, preferred language, subject and message. We also record the date and time, the page you sent it from, your IP address and browser type, to protect the form from abuse.

We do not use advertising cookies or tracking pixels. The site does not set cookies to browse it.

Please do not send patient information or other sensitive health data through the form.

How we use it

We use your information only to answer your enquiry, to arrange any meeting you request and to keep a record of our correspondence. We do not sell or rent your information, and we do not use it for unrelated marketing without your consent.

Where it is stored and who processes it

Enquiries are stored in a database operated by Cloudflare, Inc., which also hosts this website. Email notifications are sent through Resend. The form is protected by Cloudflare Turnstile, which checks that a person, not a program, is sending it.

These providers process data on our behalf and may store it outside your country, including in the United States.

How long we keep it

We keep enquiries for as long as needed to respond and to maintain a record of our relationship, and for no longer than three years after our last contact unless the law requires otherwise.

Your rights

You may ask to see, correct or delete the information we hold about you, or object to its use, by writing to info@gochiadex.com. Depending on where you live, data protection laws may give you further rights, including the right to complain to your national data protection authority.

Security

The site is served only over encrypted connections, and access to enquiries is restricted to the people who need it to respond.

Changes

We may update this policy. The date at the top shows when it last changed.